The Time Bandit Solution

How to Say No to the Employee Who Interrupts

People who steal your time with their interruptions are time bandits. Your interrupters walk away with your time just as surely as if they had walked in, grabbed your smartphone and walked out. You might get your phone back. But you’ll never get that hour back. If you saw a bandit palm your phone, wouldn’t you
Saying It Right — 8 Rules for Getting People on Your Side

When you wish to draw people to your side of an argument, a discussion or a sale, you probably spend a lot of time and energy thinking about what you should say. That’s an important skill to acquire. But ultimately it is wasted if you say the right things in the wrong way. It’s not just what